Returns & Exchanges

At Borjan, we strive to ensure your complete satisfaction with every purchase by offering a flexible returns and exchange policy within 14 days of delivery. All items must be in their original condition, unworn, and with all tags intact to qualify for processing.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or our dedicated helpline to provide your order number and the reason for your return.

• 2.
  Pack the Item

  Securely place the unused product back in its original packaging along with the invoice to ensure it remains protected during transit.

• 3.
  Dispatch Shipment

  Send the package back to our central warehouse using a reliable courier service or drop it off at any authorized Borjan outlet.

• 4.
  Quality Inspection

  Once received, our team will inspect the item for quality compliance and process your exchange or refund within 5 to 7 business days.